- Add xero authenticator to new phone - add xero authenticator to new phone

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How To Switch Google Authenticator To A New Phone | Xero accounting.Change the device you use for MFA – Xero Central

 

Click save. Authy has generated a 6 digit code. Go back to Xero and enter in this code. Software Mentioned. Xero Find out more about Xero. Let's talk business We'll untangle your complex business challenges and drive your business forward. You're all set to use MFA on your new device. Still have questions?

Start a discussion Ask our community of customers, accountants and bookkeepers. Contact Xero support Raise a case with our support team. I can't set up the authenticator without xero and i cant log into xero without an authenticator app. Ive had to add answer my alternative questions for my account but my partners aren't working. I'm ripping my hair out shouldn't be so fregg'n hard. Why do these systems only end up impacting the people its trying to protect i've wasted too many important working hours over this stupid 2 sytep crap over the last few months.

I need help - I have found settings but cannot see where you disable the two-step authentication - I have searched and it isnt coming up anywhere - is anyone able to give more help on how to find this.

Hi Gillian, are you on your computer and not your phone? If it is so simple, why does Xero allow it to be a problem. Just like many things in this software Time wasted on this sort of BS is what I find so frustrating about this software. When using the app to view your access codes, you may wonder what happens when it comes time to upgrade your phone or replace to lost phone with a new one. Here's how to move Google Authenticator to a new device or disable it completely:.

Step 1 : Install the Authenticator app on your new iPhone or Android phone. Step 2 : Visit Google's two-step verification site on your computer. Log in to your Google account to view your current 2SV settings. I had trouble getting the app to work on my new device.

I could not switch it off on my old phone because the screen was broken. Download the Google Authenticator app and set it up on your new phone. Go to your "account" at the top left of the home screen. Where "Two Step Authentication" is listed, click disable. Go to Account, and click to "enable" two step authentication. Now that you are logged in - in the top right hand corner of the screen click on your initials then click on "Account".

You will be asked to enter your secret questions or do an alternative email login again. Do this then click on "Disable". The first screen displayed will be a QR Code that you need to use your authenticator app to scan. On the next page you can select from a series of secret questions - remember that these are CASE and s p a c e sensitive.

These are the questions you need if you lose your phone or cant access it to be able to get into Xero. Once you have set the questions click on "Continue".

The next step is Alternative email address. Note that for doing this you need to have access to that email address to verify the code that is sent to it. Follow the steps in Xero to add your Xero account to the app. Add a backup email address, then click Continue. Your answers can only contain letters or numbers, and not any symbols or special characters. While logged in to Xero, click your initials or profile image at the top right of the screen, then select Account. They also need to be five or more characters.

You're now set up to use MFA next time you log into Xero. If you can't install apps on your work computer yourself, ask your IT team to install an authenticator app for you, either on your computer or your organisation's server.

There are a number of authenticator apps available, such as our recommended app Authy. Alternatively, you can use the steps below to do this. Click Set up multi-factor authentication to get started. If you're not yet required to set up MFA but want to get started, do this while you're logged in. Click your initials or profile image at the top right of the screen and select Account.

Under Additional Security , next to Multi-factor authentication , click Set up.